Search


Property name or code









Piedmont Lombardy Veneto Liguria Emilia Romagna Tuscany Umbria Campania Apulia Sicily

Newsletter




Subscribe to our newsletter here

Please enter your email address

BOOKING INFO

 

 

How To Make A Reservation
 

Welcome! We are delighted you have decided to rent a property with us. The process is simple:

  

OPTION

Once you have made your selection, please contact us to make sure that the property is available on the dates you require. Once the provisional booking (option) is made we will hold the reservation for six days pending receipt of the completed booking form and deposit wiring.

DEPOSIT

A deposit of 50% of the full rental amount together with your signed booking form will secure your holiday property. No contract exists before we have received your signed booking form together with the deposit.

BALANCE

When we receive payment for the balance, which is due 8 weeks before arrival, we will forward instruction to reach the property together with telephone number of the owner or caretaker. If the balance is not received by us we shall be entitled to cancel the booking and to retain the deposit. For bookings made within 6 weeks before arrival payment must include the full cost of the rental price.

CANCELLATION FEES

Cancellation fees are applied according to the different countries regulations

LIABILITY

We accept no liability in respect of any loss or damage of any kind caused by wars, threat of war, natural disaster riots, strikes, floods, storms, or any other event which constitute "force majeure".

MAXIMUM OCCUPANCY

The maximum numbers for each property are stated in the individual accommodation description-The numbers cannot be exceeded- We asked that all persons intending to use the property during the holiday should be named on the booking form.

ARRIVAL

Generally speaking arrival is between 4.00 p.m. and 7.00 pm.(after 7 pm we can't guarantee the access to the rental)

DEPARTURE

From 8.30 (please not before) to 10 a.m.

SECURITY DEPOSIT

A refundable security deposit is required and to be paid at arrival in cash. It will be refunded at departure, less deduction made for costs not included in the rental price and any damages caused to the property. If such cost or damage exceed the deposit, we will inform you and you will agree to make prompt reimbursement.

UTILITIES & CLEANING FEE

Electricity, heating, and final cleaning costs are required by most properties, and are to be paid at departure. In most cases Electricity and heating (as well as telephone) are metered and payment is based upon consumption.

PETS

Most properties don't accept pets

ELECTRICITY

In Italy there are two types of power supply: 6 KW and 3 KW. Please ask the owner or caretaker which of the two supplied the house you are renting This is the maximum amount of electricity which can be used at any one time. If it is overloaded by using too many appliances at once, the power supply cuts off.

Following is a list of electrical appliances and the amount of energy each consumes:

Electric oven 2.5 KW

Washing machine 2.5 KW

Dishwasher 3 KW

Iron 2 KW

Each lamp bulb uses an average of 60 W

AMENITIES

The use of accommodation and amenities, such as swimming pool, moorings, boats, bicycles is entirely at the user's risk and no liability can be accepted for injury to a user or visitor and loss of damage to the user's or visitor's belongings.