PG HOUSE RULES
POGGIO MORI HOUSE RULES
POGGIO MORI HOUSE RULES
Welcome to Poggio Mori!
Composition of party
The property can accommodate a maximum of 16 persons plus 4 children (0-4 years old) in the farmhouse. Two additional double bedrooms and two living rooms, detached from the main house may be occupied by guests or staff required by the client at additional cost.Passport numbers of all members of your party must be provided for Italian police registration.Dogs are welcome on condition they are not taken in the swimming pool. An extra charge of 50 euro a week will be asked for each of your pets. You are kindly required to control your pets in order to avoid damage to people or things. The green areas around the house should be kept clean.Local tax: 1 euro/person. Children up to 11 years of age do not pay.
Check-in, deposit, and check-out
Check-in is between 4:00pm and 7:00pm. Please advise the agency and/or the owner of your expected time of arrival and if you are delayed for any reason.At check-in, a walk-through will be carried out with the guest and a representative of the house to explain all operations, contents and facilities of the house. These include telephone, Wi-Fi, electrical systems, food, and staff. Electric meter will be read at that time.Check-out is by 11:00am. Charges for any additional services or damage to the property are to be paid no later than check-out.Check-in and check-out in different hours depend on availability, so must be promptly communicated to the owner. Early check-in could not be accepted if not communicated on time.On the day of departure, additional costs could be charged in case the house will be left excessively dirty. The charge 50 euro per extra cleaning hour.
At the payment of the balance of the rental price, a damage deposit of 3000 euro will be paid with a bank wire payment, by credit card or through Pay Pal. Within seven days from the departure day the damage deposit will be refunded entirely or reduced by the cost of any damage that might have been caused to the property and not immediately reported.
Breakfast from 8:30 am to 10:30 am every week day and on Sundays.The general cleaning of interiors and bedrooms is carried out 6 days per week from 12:00 am to 15:00 pm. In case you prefer not to be disturbed or have specific requirements, please contact us the day before by WhatsApp or SMS to the numbers +39 3664757245, + 39 334 33 98 954 .Linen change once a week. Towel change, including pool towels, every time it is necessary. Please help us to save water and electricity for the benefit of the environment by leaving the dirty linen and towel on the floor if you want them to be changed.The Suite ‘East’ is provided with a washing machine, a dryer and an iron for your own use.Pool cleaning daily, final cleaning of the house, and grounds;6. All utilities, and electricity up to 300 kwh per week. Electricity consumption over and above this amount will be billed at check-out at a rate of 0.30 euro/kwh. Please, consider that air conditioning and kitchen burners are accounted in the electricity consumption.Wi-Fi Internet access throughout the grounds, telephone, flat screen TV, smart audio video system, I-Pad, PC, fax and print.Every room is supplied with an I-Pad which controls lights and TV. You can enter the control panel by an application called Symphony, following the instruction card provided.An internal telephone line will allow you to call each room.Fitness equipment, swimming pool, tennis court, bowling green, 16 bikes, sauna and Turkish bath.Shaded car parking, 100 meters from the house and no shaded parking areas close to the house.Cots and high chairsSafes.
Services at additional cost
Laundry and/or dry cleaning service is given upon request at additional cost;Additional maid service is charged at 15 Euros per hour;Private personal chef can be provided upon request. A float of 500 Euros must be provided at the beginning of the stay for groceries expenses, if requested, and will be notified if further sums are required. Guests will be shown proof of expenses. Accounts will be finalized in cash at the end of each week;The multifunctional room, in front of the farmhouse, is open only for breakfast in the morning or, on request, for special occasions.A house keeper service is available on request at charge ( 15 euro/hour) to be assisted also in the afternoon and /or evening.Each bicycle in addition to the 16 offered by Poggio Mori.Private cooking lessons.On site massages and wellness treatment.Our products: fresh fruit and vegetables, wine, oil and preserves are available.Mini barPersonal trainerNordic walking lessonsNursemaid is available upon request;Riding a horse ( only for experienced people)Riding lessonsWalking toursAny other activity may be organized , if requested.Telephone . When you use Poggio Mori telephone, dial the prefix ‘0’ for external calls. Italian code is +39.
All extra charges must be paid in cash at the end of each 7-days period.
Breakfast is included at no charge.On the bookshelf of the main hall, you can find a list of tested excellent restaurants nearby Poggio Mori, where you can receive a special treatment. Please, feel free to contact the staff in case you need help.A personal chef or a person of the staff at charge (15 euro/hour) will be provided in case you prefer to have your meals at Poggio Mori.
Care and Use of Property
The pool season is May 1st to October 15th, weather permitting;Diving not allowed in the pool;Please be very careful during use of the pool by adults, children, and/or infants. Personnel do not supervise the pool. You will find the pool rules near the swimming pool; please read them.Children should be supervised at all times while playing in the garden, in the pool, in the fields or near the pond to avoid injuries;Wellness areas: the use of equipment and services at Poggio Mori Wellness Areas is at guests’ own risk. Children under 14 cannot use sauna, steam room and the multifunctional fitness machine.Guests are to keep all windows and doors secure at night and when away from the property;Please ensure the main gate and service gate are closed when not in use;Any damage or loss to the property is to be reported to a member of the staff immediately. Damage will be evaluated by the owner, or representative of the owner, and charged accordingly. You are kindly requested to avoid any ‘do it yourself’ repair. Any malfunctioning of any of the house items should be reported immediately to the staff, so it can be resolved as quickly as possible. You are kindly requested to avoid any ‘do it yourself’ repair.Toilets cannot be used for the disposal of any sort of material other than toilet paper;The air conditioning is a combined system, consisting of an underfloor chill water piping with additional fan coils, in each room. The complexity of this system requires it to be preset and adjusted by the staff only. Because of the air conditioning you do not need to open windows or external doors. It is in fact suggested to keep them closed , in order to save up energy. Anyway, in case you need fresh air, we suggest you briefly open the windows. In this case, please open the windows with the net screens, to be protected against insects and animals.Apart from net screens, we do all the best before the guests arrival to keep animals and insects away from the house: deep cleaning and disinfection. Please remember you are in the countryside.Water and electricity in Italy are precious resources. Please use them sparingly;Fires - This is a forested area and becomes very dry in summer. Lighting fires is prohibited by law during the summer months. Under no circumstances should fires be lit.Entertaining – No more than 30 guests are allowed at any one time. Larger parties are strictly forbidden.I-pods, TVs, Hi-fi and video equipment, as well as children’s toys, are provided for your enjoyment. Please use responsibly.
Regrettably smoking is not allowed anywhere in the house. Outdoor you are kindly requested to use the available ashtrays.
In the event that anyone in your party becomes seriously ill, or needs medical attention, please inform the staff and call 118 immediately. A list of useful phone numbers (police, ambulance, etc.) can be found in the bureau drawer in the living room.
The owner of the property and the staff are not responsible in any way for any personal injury incurred by anyone in your party within the property or its grounds. This includes the use of the pool. Be aware that you are in the countryside and that you may encounter different flora and fauna, including some potentially dangerous animals. If walking outside, please be careful.The owner and staff are not responsible for any loss or damage to the guests’ valuables or personal items. You are encouraged not to bring valuables to the property.
There are safes in the main house where you can put valuables for their safe-keeping. The staff will show you how to select your own password. Remember to note it down and keep it with you.
Please enjoy your stay.
Guest Signature: Date: